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Systemic and organizational barriers to service quality improvement in local government administration

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BUGDOL, Marek. Systemic and organizational barriers to service quality improvement in local government administration. Jagiellonian Journal of Management, Tom 1 (2015), Numer 1, p. 23-32, sty. 1970. ISSN 2450-114X. Available at: <https://www.ejournals.eu/jjm/Tom-1-(2015)/Numer-1/art/5164/>. Date accessed: 15 lip. 2015 doi:http://dx.doi.org/10.4467/2450114XJJM.15.002.3809.